Privacy Policy

1. Controller

The controller responsible for the processing of personal data is:

Jens Mosig
Business name: Lucid Dream Retreats
NIF: 305765337
Rua José Clemente Francisco, 232
2380-437 Louriceira, Alcanena
Portugal

Email: geral@lucid-dreams.pt
Telephone: +351 933 799 480

2. Personal data processed

Depending on how you interact with us, we may process:

• name;
• email address;
• telephone number;
• the content of the messages sent;
• data relating to the request for information and to the booking;
• data required for invoicing and payment;
• data relating to the newsletter subscription;
• technical data associated with the use of the website.

During the initial consultation assessing suitability, information relating to physical and mental health, medication or other circumstances relevant to safe participation may also be addressed.

Such health information is discussed orally and is not recorded, audio-recorded, stored or incorporated into any file or database of Lucid Dream Retreats.

If a contraindication is identified, participation in the retreat will not be possible. The medical or health reason that led to that decision is not recorded.

3. Purposes and legal bases

Contacts and requests for information

The data provided through the website, by email or through other contact channels are processed in order to respond to the request, to arrange the initial consultation and to prepare a possible contractual relationship.

The processing is based, as the case may be, on pre-contractual steps requested by the interested party and on the legitimate interest of Lucid Dream Retreats in responding to the communications received.

Bookings and performance of the contract

The data required for organising participation, payment, invoicing and communication with the participant are processed for the conclusion and performance of the contract.

Compliance with legal obligations

Certain data may be retained whenever this is necessary in order to comply with tax, accounting or other obligations laid down in the applicable legislation.

Newsletter

The sending of the newsletter is based on the consent of the interested party. Consent may be withdrawn at any time by means of the unsubscribe link included in the messages or by contacting us directly.

Website analytics and operation

The technical data strictly necessary for the operation, security and protection of the website may be processed on the basis of the legitimate interest of Lucid Dream Retreats.

Analytics tools that are not strictly necessary, such as Google Analytics 4, will only be used once the applicable consent has been given.

4. Suitability assessment and health information

Before participation is confirmed, an initial consultation is held in order to assess whether the retreat is suitable for the interested party.

In that consultation, questions may be asked concerning physical or psychological conditions, medication and other possible contraindications. The sole purpose of those questions is to assess the safety and suitability of participation.

The answers are not audio-recorded, noted down or stored by Lucid Dream Retreats.

Where a relevant contraindication exists, participation will be refused for safety reasons. The refusal of participation does not entail the retention of the medical or health information that gave rise to the decision.

5. Service providers

Technology providers may be used for the operation of the website and of our services, including:

• Cal.com, for scheduling consultations;
• Brevo, for managing and sending the newsletter;
• Google Analytics 4, for statistical analysis of the website, only after consent where this is required;
• Netlify, for hosting and technical provision of the website;
• PayPal, where the participant chooses that method of payment;
• the banking institutions involved in payments by bank transfer.

These providers may process the data necessary for the provision of their respective services in accordance with their functions and with the applicable legislation.

6. International transfers

Some technology providers may process data outside the European Economic Area. Where there is an international transfer of personal data, the mechanisms provided for in the GDPR will be used, including, where applicable, adequacy decisions of the European Commission, standard contractual clauses or other appropriate safeguards.

7. Retention

We retain data only for the period necessary for the respective purposes.

Data relating to contacts that do not result in a booking are deleted or anonymised once they are no longer necessary.

Data associated with bookings, payments, invoicing and contracts are retained for the period necessary for the contractual relationship and thereafter for the periods required by tax or accounting legislation or necessary for the exercise or defence of rights.

Data used for sending the newsletter are processed until consent is withdrawn, without prejudice to the retention of the minimum elements necessary to demonstrate and honour unsubscribe requests.

Health data collected during the suitability consultation are not retained.

8. Cookies

The website uses cookies and similar technologies.

Strictly necessary cookies may be used where they are indispensable to the operation of the website.

Analytical or marketing cookies, or other non-essential technologies, will only be used once the legally required consent has been obtained.

Users may accept or reject the non-essential categories and subsequently change their preferences through the cookie settings.

9. Rights of data subjects

Under the applicable legislation, you may exercise, where the respective requirements are met, the rights of:

• access to your data;
• rectification;
• erasure;
• restriction of processing;
• objection;
• data portability;
• withdrawal of consent where the processing is based on consent.

To exercise these rights you may contact: geral@lucid-dreams.pt.

You also have the right to lodge a complaint with the Comissão Nacional de Proteção de Dados - CNPD.

10. Security

Lucid Dream Retreats adopts appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration or improper disclosure.

11. Minors

The retreats are intended exclusively for persons aged 18 or over.

12. Changes

This Privacy Policy may be updated whenever this is necessary on account of legal or technical changes or changes to the services used.

Last updated: September 2026. This English version is a translation of the Portuguese original; in case of doubt, the Portuguese version prevails.